Politique d’expédition
Shipping Policy
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.
Shipping Times
Estimated delivery times:
- Poland: 2–5 business days
- European Union: 5–10 business days
- United Kingdom: 5–12 business days
- United States & Canada: 7–15 business days
- Rest of the World: 7–20 business days
Please note that delivery times are estimates and may vary due to customs processing, carrier delays, or seasonal demand.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and selected shipping method.
We may occasionally offer free shipping promotions. Any such offers will be clearly stated on our website.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information (if available).
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.
Incorrect Addresses
Please ensure your shipping address is correct before placing your order. Tailly is not responsible for orders shipped to incorrectly provided addresses.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at businesstailyofc@gmail.com within 7 days of delivery. We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping, please contact us at:
Email: businesstailyofc@gmail.com
Thank you for shopping with Tailly!